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PRIVACY POLICY

Effective Date: February 11, 2026

Irie Industries LLC, doing business as Pork Pixel (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website https://porkpixel.com and our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and business details you provide through contact forms, service requests, or opt-in forms
  • Payment information when you purchase services
  • Communication preferences and marketing consent

Technical Information:

  • IP address, browser type, device information, and pages visited
  • Location data (city/region level)

Marketing & Analytics Data:

  • Information collected via cookies, Google Analytics, Meta Pixel, and other tracking tools
  • Website interaction and engagement data

2. How We Use Your Information

We use your information to:

  • Provide and improve our marketing services, web design, SEO, and advertising services
  • Respond to inquiries and customer support requests
  • Send appointment reminders, booking confirmations, and service updates
  • Send marketing communications (only with your explicit consent)
  • Process payments and manage billing
  • Analyze website performance and user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and maintain security

3. SMS Privacy Policy

By providing your mobile phone number and opting in, you consent to receive SMS (text message) communications from Pork Pixel, including messages related to services, appointments, account notifications, promotions, and marketing communications.

Consent & Opt-In

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Types of SMS Messages You May Receive:

  • Appointment Reminders: Notifications about scheduled calls, meetings, and consultations
  • Booking Confirmations: Confirmations of scheduled services and appointments
  • Service Updates: Important updates about your active projects or services
  • Marketing Messages: Promotional offers, discounts, and marketing communications (only if you opt-in)

SMS Data Collection & Use:

When you opt-in to SMS communications, we collect and use:

  • Your mobile phone number
  • Your consent preferences (marketing vs. transactional messages)
  • Message delivery status and engagement data

This information is used solely for:

  • Sending you the SMS messages you’ve consented to receive
  • Managing your communication preferences
  • Improving our messaging services
  • Complying with telecommunications regulations

SMS Data Sharing:

Your mobile phone number and SMS consent data will NOT be shared, sold, rented, or disclosed to third parties for their own marketing or promotional purposes.

We may share your mobile information only with:

  • SMS Service Providers: Trusted vendors who deliver SMS messages on our behalf (e.g., GoHighLevel, Twilio). These providers are contractually obligated to protect your data and use it only for message delivery.
  • Legal Compliance: When required by law, regulation, or valid legal process

Message Frequency:

Message frequency varies based on your interaction with our services and the programs you’ve opted into. You may receive:

  • Appointment reminders: As scheduled (typically 1-3 messages per appointment)
  • Marketing messages: Up to 4 messages per month (if opted-in)

Opt-Out Instructions:

You can opt out of SMS messages at any time by:

  • Replying STOP to any message
  • Texting STOP to (830) 581-9111
  • Contacting us at info@porkpixel.com

After opting out, you will receive one confirmation message and no further messages unless you opt back in.

Help & Support:

For assistance with SMS messages:

  • Reply HELP to any message
  • Email us at info@porkpixel.com
  • Call us at (830) 581-9111 (Monday-Friday, 9am-5pm CST)

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier and plan. Standard text messaging rates from your wireless carrier will apply.

Supported Carriers:

SMS delivery is available for all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Delivery is subject to carrier availability and network conditions. Pork Pixel is not responsible for delayed or undelivered messages due to carrier issues.

Eligibility:

You must be at least 18 years old to opt-in to SMS communications. By opting in, you certify that you are 18 or older and are the authorized user of the mobile phone number provided.

4. Cookie & Tracking Practices

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Deliver targeted advertising
  • Measure marketing campaign performance

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics to understand usage patterns
  • Marketing Cookies: Meta Pixel, Google Ads for retargeting and advertising

Your Cookie Choices:

You can control cookies through your browser settings. Note that blocking certain cookies may limit website functionality. To opt-out of targeted advertising:

5. How We Share Your Information

We may share your information with:

Service Providers:

  • SMS/communication platforms (GoHighLevel, Twilio)
  • Email service providers (Zoho Mail)
  • Website hosting and analytics (Google, Meta)
  • Payment processors
  • Marketing and advertising partners

All service providers are contractually required to protect your data and use it only for the services they provide to us.

Legal Requirements:

  • To comply with law, regulations, or valid legal process
  • To protect our rights, property, or safety
  • To prevent fraud or security issues

Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

6. Data Security and Handling

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention:

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

SMS consent data is retained for as long as your consent remains active, plus any legally required retention period.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Portability:

  • Request a copy of the personal information we hold about you
  • Receive your data in a portable format

Correction & Updates:

  • Update or correct inaccurate personal information

Deletion:

  • Request deletion of your personal information (subject to legal retention requirements)

Opt-Out Rights:

  • Opt out of marketing emails (click “unsubscribe” in any email)
  • Opt out of SMS messages (reply STOP)
  • Opt out of targeted advertising (see Cookie section)

Restrict Processing:

  • Request limitation on how we use your data

How to Exercise Your Rights:

To make a privacy request, contact us at:

  • Email: info@porkpixel.com
  • Phone: (830) 581-9111 (Monday-Friday, 9am-5pm CST)
  • Mail: Irie Industries LLC (DBA Pork Pixel), 13000 Vist Del Norte Unit 134, San Antonio, TX 78216

We will respond to your request within 30 days.

8. Mobile Information Sharing Statement

IMPORTANT: Your mobile phone number and SMS consent information will NOT be shared with third parties or affiliates for marketing or promotional purposes.

The only exceptions are:

  • Service providers who support SMS delivery (under strict confidentiality agreements)
  • Legal compliance requirements

Your SMS opt-in data and consent records are kept confidential and used exclusively for communicating with you as authorized.

9. Google reCAPTCHA

This site is protected by Google reCAPTCHA v3 to prevent spam and abuse.

Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Changes will be posted on this page with an updated “Effective Date.” Material changes will be communicated via:

  • Email notification to registered users
  • Prominent notice on our website

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Irie Industries LLC (DBA Pork Pixel)
13000 Vista Del Norte Unit 134
San Antonio, TX 78216
Email: info@porkpixel.com
Phone: (830) 581-9111
Hours: Monday-Friday, 9am-5pm CST